SalesIn daily use
Two colleagues would sometimes approach the same contact without knowing it. Now the system recognises every company for the whole organisation and prevents two colleagues from approaching the same person.
Recognised immediately by name, website and company details, so every team sees the same answer.
If a colleague is already in conversation, the contact is temporarily shielded from the rest.
When a request becomes a serious opportunity, everything comes across in one go, including what came before.
Requests sat in separate mailboxes and lists, and teams worked past each other.
One system in which the AI recognises every company and that alerts the team in time.
Retyping into the CRM was often skipped.
And links it to what is already known about the company.
Two colleagues called the same contact without knowing it of each other.
If a colleague is already in contact, the contact is temporarily shielded.
On a handover to another team, people started again.
On a handover, everything comes across in one go.
Whoever remembered called back. Otherwise it did not happen.
The team sees what needs attention and decides for itself.
The end result
Every company and every contact is recognised for the whole organisation, nobody approaches the same person twice, and when another team takes over, the full history comes across in one go. In a single overview the team sees what is going on. Because the system is custom built, a new feature is added without waiting for a vendor.
We now see immediately whether a company is already being handled elsewhere in the organisation, and nobody accidentally approaches the same contact any more. That previously cost us an awkward moment with a client.
Client ยท sales team
In a 10-minute intro call we look at whether a discovery day makes sense.
How we keep the risk small
Free and without obligation.